Help Center

How Can We Help You?

Find answers to common questions and learn how to make the most of Memories Design

Front cover

Front cover

How do I change the photos on the front cover?How do I change the cover style?How do I change the author name?

How to start

How to start

About us How to create a photo book from Facebook?How to create a yearbook from Facebook photos?

Layout

Layout

How do I change the layout or style of the book?Can I have a collage on every page?Can I have one photo per page?

Orders and payment

Orders and payment

What payment methods do you accept?How much will my books cost?Can I get a discount?

Photos

Photos

How do I upload my photos?How do I change a photo?What are the photo upload restrictions?

Partnership

Partnership

Your Account

Your Account

Do I need to create an account to use the app?Why do you need my data?How do you handle my personal data?

Your photo book

Your photo book

Device where you can create an album About the book and print quality Why do I get a message about deleting my album?

Delivery

Delivery

Where is my ordered book?Do you deliver to my country?Can you deliver one order to multiple addresses?

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